A new take on bank design
Suncrest Bank wanted to create a bank branch that would attract Millennials without neglecting everyone else’s interests. To welcome both customers and the general public, we developed a design that incorporates a café into what would typically be a lobby space. And since everyone hates lines, we streamlined the layout to accommodate the universal-teller concept, a model of banking where employees are trained to provide multiple services and can bring customers straight to the area of the bank that will meet their needs. This open and efficient style of banking is reinforced by generous use of windows and a layout designed to draw people from the street.